Privacy Notice
How we handle your personal information.
Last updated: January 2026
Who we are
Pressure Jet Washing ("we", "us", "our") provides pressure washing and exterior cleaning services across the North East of England. This privacy notice explains how we collect and use your personal data when you contact us through this website or by phone or email.
What information we collect
When you contact us — through our forms, by email or by phone — we may collect:
- Your name
- Your email address
- Your phone number
- Your address or postcode (for site visits and quoting)
- Details of the work you're asking us about
- Any photos or other information you choose to share
We do not collect special-category data (health, ethnicity, religion etc.) and we do not knowingly collect data from children under 16.
How we use your information
We use your data only for the purpose for which you provided it — typically to:
- Reply to your enquiry
- Provide a quote
- Carry out work you have asked us to do
- Invoice you and process payment
- Provide aftercare and follow-up
The legal basis is either your consent (when you contact us through a form) or the performance of a contract (once you become a customer).
Who we share it with
We do not sell or rent your data to anyone. We may share information with:
- Our accountants for invoicing and bookkeeping purposes
- Our website hosting provider (data stored securely on UK servers)
- Our email provider for sending and receiving correspondence
- Authorities if legally required
How long we keep your information
We keep enquiry data for two years from your last contact, after which it is deleted. We keep customer transaction records for six years to comply with HMRC requirements.
Your rights
Under UK GDPR, you have the right to:
- Ask what data we hold about you
- Ask us to correct any errors
- Ask us to delete your data (subject to legal retention requirements)
- Object to certain processing
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk
Cookies
This website uses minimal essential cookies only — we do not use tracking, advertising or analytics cookies that require consent. If we add analytics in the future we will display a cookie banner and ask for your consent first.
Contact us about your data
If you have any questions about this privacy notice or how we handle your data, please email hello@pressurejetwashing.co.uk.