Crime Scene & Trauma Cleaning
Discreet, professional crime scene and trauma cleanup across the North East. Biohazard removal, decontamination, fully insured.
Crime scene and trauma cleaning is specialist, sensitive work — a long way from ordinary pressure washing. After a serious incident at a property, the police, paramedics and forensic teams will have done their work, but the property owner is then left with the aftermath. Blood, bodily fluids, fingerprint powder, broken glass, damaged surfaces and biohazard contamination all need professional decontamination before anyone can safely use the space again.
We provide discreet, professional crime scene and trauma cleanup across the North East, working with property owners, landlords, housing associations, hotels, and occasionally with the emergency services and insurance companies. We treat every job with the discretion it deserves — unmarked vehicles where requested, no signage, and complete confidentiality.
When this service is needed
We're called in after a wide range of incidents:
- Crime scenes — assault, homicide, suicide, after police forensics complete
- Unattended deaths — particularly where decomposition has begun
- Hoarding properties — extreme cases requiring biohazard assessment
- Drug paraphernalia — needles, contaminated surfaces in tenancy turnovers
- Faecal and urine contamination — including squatting situations
- Vehicle decontamination — taxis, buses, fleet vehicles after incidents
- Industrial accidents — chemical spills, blood spills
- Methamphetamine residue — former drug labs
Our approach
Every job starts with a discreet assessment, ideally on site with the property owner or instructing party. We provide a written quote with timescales and procedure, and we never pressure sell. Cost depends on the scale of contamination and the level of decontamination required — surface cleans cost less than full structural decontamination.
On the day, our team works in full PPE (FFP3 respirators, suits, gloves, boot covers). We follow biohazard handling protocols throughout, including double-bagging waste, sealed containment, and removal to a licensed biohazard disposal facility. Surfaces are decontaminated with hospital-grade disinfectants, multiple passes, with verification testing where requested.
Working with insurers and authorities
Many trauma cleanup jobs are covered by household, commercial or buildings insurance. We work directly with insurers where the policyholder prefers, providing quotes, photographs and itemised invoices suitable for claim submission. We have experience working alongside the Police, Coroner's Office, social services and housing associations on cases requiring inter-agency coordination.
All work is documented thoroughly — before/during/after photographs, written method statements, and disposal certificates — for insurance and audit trail purposes.
Discretion is built in
Trauma cleaning happens at one of the worst moments in someone's life. We turn up in unmarked vehicles where requested, in plain workwear, without site signage or company branding visible to neighbours. We work quickly and quietly. We don't discuss the job outside the immediate team. We treat every property and every owner with the dignity the situation deserves.
Frequently asked questions
Is this covered by my home insurance?
Often yes — most household policies cover trauma cleaning under accidental damage or specific clauses. We can liaise with your insurer and provide documentation suitable for claim submission.
How quickly can you respond?
Same-day response is usually possible for urgent biohazard situations across the North East. Less time-critical work can be scheduled within a few days.
Do I need to be present?
No — once we have access and instructions, you don't need to be on site. Many customers prefer not to be.
Will you tell anyone?
No — we maintain complete confidentiality. We don't discuss jobs outside our immediate team and we don't use crime scene work in marketing or testimonials.